The following privacy policy is being published in accordance with the provisions of the Information Technology Act, 2000 and other applicable Rules thereunder, including but not limited to the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 ("IT Rules").

Please read this Privacy Policy carefully and in conjunction with the Terms of Use. If you do not understand this policy, or do not accept any part of it, then you should not use the Platform, as the case may be. Your use and/or continued use of the Platform, as the case may be amounts to express consent to the terms of this Privacy Policy as well as the Terms of Use.

For the purposes of this Policy, accessing of the Website and the App together with any study material made available or uploaded therein or downloaded, embedded therefrom shall collectively be referred to as the "Services". The Website and the App shall be collectively referred to as "the Platform".

This Privacy Policy forms part and parcel of the Terms of Use for the Pioneer Services and shall be read as a whole. Capitalized terms used here, but undefined, shall have the same meaning as attributed to them in the Terms of Use.

When you use the Platform by way of registration, log in, creation of a user account or creation of a post, purchase of a test series, attempting a mock test, etc. or by way of interaction via third party websites and/or mobile applications or by way of any other communication with the Platform, Pioneer may collect your personally identifiable information including name, gender, demographic information, photos, e-mail address, mobile phone number, geographic location, mailing address, social media account details including list of contacts/friends and examination preference.

Pioneer will use this information to validate you as a user when using the Platform, to provide the Service to you, including administration of your user account, to notify you of changes to the Service or about any changes to our terms and conditions or this privacy policy, to manage its business, including financial reporting and billing of its Service, for the development of new products and services, to send you newsletters, offers and promotion coupons to market and advertise its products and services by email and SMS, to comply with applicable laws, court orders and government enforcement agency requests, for research and analytic purposes including to improve the quality of the Service and to ensure that the Service is presented in the most effective manner for you and your device.

By registering on the Platform, you agree and confirm your consent to providing Pioneer with your aforementioned personal information, which is lawful, necessary and permissible. You at all times have the right to discontinue the use of the Platform. Pioneer is not liable to provide you with its Services in the absence of or your refusal to provide the aforesaid information. Additionally, Pioneer is not liable to ensure or maintain the same quality of its Services to you, as it may for a user who provides all aforementioned information.

As a strict policy, we will not disclose, share or exploit your information with anyone without your express permission. However, we may be mandated under law or under contracts to make certain limited disclosures under the following circumstances: Legal Necessity: Pioneer may share any of the aforesaid information, including your personally identifiable information or Sensitive Personal Data or Information, without obtaining a separate consent from you, if and when such information is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation of any criminal activity, or for prosecution and punishment of offences.

We take the security of your personal information seriously and use appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction or damage. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data which is transmitted to or from the Service. Any transmission is at your own risk.

We keep your personal information for no longer than is necessary for our business purposes or for legal requirements.